Question: Can I change or cancel my order?
Answer: If you need to change or cancel your order, please contact our customer support as soon as possible. However, we cannot guarantee changes or cancellations once an order has been processed.
Question: Do you offer discounts or coupon codes?
Answer: Yes, we often offer discounts and promotions to our customers. Subscribe to our newsletter or follow us on social media to stay updated on current sales and promotions.
Question: How do I return or exchange a product?
Answer: Our return and exchange policy typically allows customers to return unused, unopened items within 30 days of delivery. Please contact our customer support for detailed instructions.
Question: How long does the shipping process take?
Answer: Shipping times vary depending on the product and your location. Typically, it takes 3-5 business days for domestic shipping and 7-14 days for international shipping.
Question: What are your shirts made out of?
Answer: Organic supima cotton. Supima cotton makes up less than 1% of the cotton worldwide and is grown right here in the U.S.
Question: What does GOTS certified mean?
Answer: In order to receive the certification, textile products must contain a minimum of 70% organic fibers. All chemicals put into the farming process and into that organic fiber must also meet toxicological and environmental criteria.
Question: What is the difference between Supima and Egyptian cotton?
Answer: All Supima cotton is premium, extra-long staple cotton. Egyptian cotton only references the country of origin and does not impart any measure of quality. A minimal amount of Egyptian cotton is extra-long staple, but the majority of Egyptian cotton is of a long-staple or a regular cotton variety.
Question: What makes Supima Cotton so special?
Answer: Supima cotton unique to other cottons is the extra-long staple fiber that gives the cotton its premium properties: Strength, Softness and Color retention.
Question: What payment methods are accepted?
Answer: We accept all major credit cards, PayPal, and sometimes other payment options depending on your location. These will be displayed at checkout.